Urban Pulse Management L.L.C-FZ (“Urban Pulse,” “we,” “us,” or “our”) operates the website urbanpulsemanagement.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Information you provide directly:
- Contact form submissions: Name, email address, company/website URL, service interests, budget range, and any message you include when requesting a quote or content audit.
- Email correspondence: Any information you send us via email at contact@urbanpulsemanagement.com.
Information collected automatically:
- Usage data: Pages visited, time spent, referring URLs, browser type, device type, and IP address.
- Cookies: We use essential cookies for site functionality and analytics cookies to understand how visitors use our site. See Section 5 for details.
2. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Provide and deliver our services (articles, video, product marketing, brand design)
- Send you project-related communications
- Improve our website and services
- Analyze site usage and performance
- Comply with legal obligations
We do not sell your personal information. We do not send marketing emails unless you have explicitly opted in.
3. Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics: Website traffic analysis. Google may use cookies to collect anonymous usage data. See Google’s Privacy Policy.
- Google Fonts: Typography delivery. Google may log font requests. See Google Fonts Privacy FAQ.
- WordPress / Presslabs: Website hosting. See Presslabs Privacy Policy.
- WordPress mShots: Site thumbnail generation for our portfolio section.
4. Data Retention
We retain contact form submissions and client correspondence for as long as necessary to fulfill the purpose for which it was collected, typically for the duration of our business relationship plus 3 years. Analytics data is retained in aggregated, anonymized form.
5. Cookies
Our website uses:
- Essential cookies: Required for basic site functionality (e.g., form submissions, WordPress sessions).
- Analytics cookies: Google Analytics cookies to understand visitor behavior. These can be disabled in your browser settings.
We do not use advertising cookies or tracking pixels on this website.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Delete your personal data
- Object to or restrict processing of your data
- Data portability — receive your data in a structured format
To exercise any of these rights, contact us at contact@urbanpulsemanagement.com. We will respond within 30 days.
7. International Transfers
Urban Pulse is based in Dubai, UAE, and serves clients globally. Your data may be processed in the UAE or other jurisdictions where our service providers operate. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
8. Children’s Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy or our data practices:
Urban Pulse Management L.L.C-FZ
Business Center 1, M Floor, The Meydan Hotel
Nad Al Sheba, Dubai, UAE
Email: contact@urbanpulsemanagement.com